Requisitos para o desenvolvimento de empreendimentos de saúde resilientes
DOI:
https://doi.org/10.46421/entac.v19i1.2037Palavras-chave:
Serviços de Saúde, Ambiente construído da saúde, Resiliência, Habilidades de resiliência, Gestão de requisitosResumo
O desenvolvimento de novas unidades de saúde envolve modelos complexos de prestação de serviços e requer alinhamento entre os serviços e a infraestrutura criada para suportá-los. Esses empreendimentos envolvem muitos requisitos de diferentes clientes e frequentemente precisam de reformas para melhorar o desempenho devido às mudanças na demanda, novas tecnologias, requisitos em evolução e avanços nos processos. O presente trabalho tem como objetivo identificar um conjunto de requisitos de usuários do ambiente construído da saúde que contribuem com o aumento da resiliência. Estes requisitos foram organizados em categorias e podem contribuir para preparar edifícios de saúde para responder melhor a situações inesperadas, como a de futuras pandemias.
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