HEPO- system of feedback of buildings from real conditions of use

Resumen

The evaluation of buildings in real conditions of use or post-occupancy evaluation, is the systematic study of buildings with the objective of decide their performance once they are inhabited; is a process of review and identification of successes and failures, in order to improve the conditions of existing buildings and to feed future designs, in search of residential satisfaction. Nowdays, the construction industry in Colombia does not have feedback processes regarding the operation of a building; Therefore, the research presented below proposes a tool for post-occupational evaluation - HEPO-, which is oriented to the analysis of buildings in use phase, in terms of meeting needs and preserving quality in the time of the materials, providing as a result the variables of study for the Colombian sector, in order to understand the performance dynamics, and proposes the mechanisms of collection and processing the information for the correct presentation of results, also presents the barriers at the time of HEPO application. In order to verify the effectiveness of the tool, it is validated in five housing projects in the city of Medellín, Colombia.