PROCEDIMENTOS DE APO PARA A GESTÃO DE UM EQUIPAMENTO CULTURAL

Abstract

This article is based on a study done in 2018 for a graduate discipline at School of Architecture and Urbanism (FAUUSP), and had as study case two large buildings that are part of a relevant cultural centre in Sao Paulo City. The physical performance and users’ satisfaction of both buildings were verified using concepts and tools that guide the Post-Occupancy Evaluation (POE). A walkthrough was conducted for reconnaissance and preliminary notes, which were the basement for the development of the research tools: a questionnaire with visitors, measurement for the as built design; checklists about three themes (pathological manifestations, accessibility and fire safety) and interviews with some staff members. It was confirmed that the lack of a maintenance and operation master plan contributed for the reinforcement of the constructive and functional problems that were found out. The diagnosis and recommendations drafted from the comparison among evaluators versus users point of views provided the development of detailed tables and maps with need improvements and positive aspects. The tables and maps can support researcheres that use POE study as data systemic organization and also professionals of cultural centre management that need a strategic or guiding plan to make decisions about maintenance, operation and constructive and functional buildings readjustment.