Gestão da saúde e segurança do trabalho na indústria da construção
uma análise dos atributos de complexidade
DOI:
https://doi.org/10.46421/entac.v20i1.6046Palavras-chave:
Complexidade, Sistemas Sociotécnicos, Construção Civil, AtributosResumo
Na indústria da construção, projetos complexos impactam a segurança dos trabalhadores, exigindo monitoramento eficaz dessa complexidade. Nesse sentido, o objetivo deste estudo é analisar os atributos de complexidade em uma obra de reforma e ampliação de um hospital, relacionando-os à gestão da segurança do trabalho. A estratégia de pesquisa adotada foi o estudo de caso, com observações diretas, análise de documentos e entrevista semiestruturada. Os resultados revelaram a presença de atributos de complexidade que impactam diretamente na gestão da segurança: uma grande quantidade e diversidade de elementos, interações dinâmicas e variabilidades inesperadas. Embora não tenham sido identificadas características do atributo resiliência, a falta de planos de contingência e relatórios de investigação de incidentes e acidentes sugerem uma falha na capacidade do sistema de antecipar e lidar proativamente com ameaças e oportunidades. Este estudo contribui para uma melhor compreensão da relação entre complexidade e gestão da segurança do trabalho na construção civil, destacando a necessidade de estratégias de gestão mais eficazes para promover um ambiente laboral seguro e resiliente
Referências
PICH, Michael T.; LOCH, Christoph H.; MEYER, Arnoud de. On Uncertainty, Ambiguity, and Complexity in Project Management.
Management Science, v. 48, n. 8, p. 1008-1023. ago. 2002.
CILLIERS, Paul. Complexity and Postmodernism: Understanding Complex Systems. London: Routledge, 1998. 168 p.
BAKHSHI, Javad; IRELAND, Vernon; GOROD, Alex. Clarifying the project complexity construct: Past, present and future.
International Journal Of Project Management. v. 34, n. 7, p. 1199-1213. out. 2016.
HETTINGER, Lawrence J.; KIRLIK, Alex; GOH, Yang Miang; BUCKLE, Peter. Modelling and simulation of complex sociotechnical
systems: envisioning and analysing work environments. Ergonomics, v. 58, n. 4, p. 600-614, 11 mar. 2015.
BRISTOW, Michele; FANG, Liping; HIPEL, Keith W. System of Systems Engineering and Risk Management of Extreme Events:
Concepts and Case Study. Risk Analysis, v. 32, n. 11, p. 1935-1955. jul. 2012.
GOMES, J., Woods, D., Carvalho, P. & Borges, M. Resilience and brittleness in the offshore helicopter transportation system: The
identification of constraints and sacrifice decisions in pilots’ work. Reliability Engineering and System Safety, 94, 311-319, 2009.
HE, Qinghua; LUO, Lan; HU, Yi; CHAN, Albert P.C. Measuring the complexity of mega construction projects in China: A fuzzy
analytic network process analysis. International Journal Of Project Management. v. 33, n. 3, p. 549-563. abr. 2015.
LIU, Peng; LI, Zhizhong. Comparison between conventional and digital nuclear power plant main control rooms: A task complexity
perspective, Part II: Detailed results and analysis. International Journal Of Industrial Ergonomics. v. 51, n. 1, p. 10-20. fev. 2016.
HAMMAN, W R. The complexity of team training: what we have learned from aviation and its applications to medicine. Quality And
Safety In Health Care, v. 13, n. 1, p. 72-79, 1 out. 2004.
LOUKOPOULOS, Loukia D.; DISMUKES, R. Key; BARSHI, Immanuel. The multitasking myth: handling complexity in real-world
operations. New York: Ashgate, 2009. 202 p.
JAFER, Shafagh; CHHAYA, Bharvi; DURAK, Umut. Graphical Specification of Flight Scenarios with Aviation Scenario Defintion
Language (ASDL). Aiaa Modeling And Simulation Technologies Conference, p. 1-8, 5 jan. 2017.
HORSKY, Jan; MORGAN, Stephen J.; RAMELSON, Harley Z. Coordination of Care for Complex Pediatric Patients: perspectives from
providers and parents. Amia Annu Symp Proc, v. 1, n. 1, p. 681-690, nov. 2014.
HASLE, Peter; NIELSEN, Anders P.; EDWARDS, Kasper. Application of Lean Manufacturing in Hospitals: the need to consider
maturity, complexity, and the value concept. Human Factors And Ergonomics In Manufacturing & Service Industries, v. 26, n. 4, p.
-442, 16 maio 2016.
FEARNE, Andrew; FOWLER, Nicholas. Efficiency versus effectiveness in construction supply chains: the dangers of “lean” thinking
in isolation. Supply Chain Management: An International Journal. v. 11, n. 4, p. 283-287. jul. 2006.
PEÑALOZA, Guillermina Andrea; SAURIN, Tarcisio Abreu; FORMOSO, Carlos Torres. Monitoring complexity and resilience in
construction projects: the contribution of safety performance measurement systems. Applied Ergonomics. v. 82, p. 1-18. jan. 2020.
DEKKER, Sidney; CILLIERS, Paul; HOFMEYR, Jan-hendrik. The complexity of failure: Implications of complexity theory for safety
investigations. Safety Science, v. 49, n. 6, p. 939-945. jul. 2011.
XIA, Bo; CHAN, Albert P.C. Measuring complexity for building projects: a delphi study. Engineering, Construction And Architectural
Management, v. 19, n. 1, p. 7-24, jan. 2012.
NGUYEN, Long D.; TRAN, Dai Q.; NGUYEN, An T.; LE-HOAI, Long. Computational Model for Measuring Project Complexity in
Construction. In: ANNUAL CONFERENCE OF THE NORTH AMERICAN FUZZY INFORMATION PROCESSING SOCIETY (NAFIPS), 2016.
Proceedings [...]. [S.L.]: IEEE, 2016. p. 1-5.
YIN, R. K. Case study research: design and methods. 5. ed. Los Angeles, California: Sage Publications, 2014.
SOLIMAN, Marlon; SAURIN, Tarcisio A.; ANZANELLO, Michel J. The impacts of lean production on the complexity of socio-technical
systems. International Journal of Production Economics. v. 197, p. 342-357. mar. 2018.
SAURIN, Tarcisio A.; GONZALEZ, Santiago S. Assessing the compatibility of the management of standardized procedures with the
complexity of a sociotechnical system: Case study of a control room in an oil refinery. Applied Ergonomics. v. 44, n. 5, p. 811-823.
sep. 2013.
DEKKER, Sidney W.A. The bureaucratization of safety. Safety Science, v. 70, p. 348-357, dez. 2014.
SUJAN, Mark A.; HUANG, Huayi; BRAITHWAITE, Jeffrey. Learning from incidents in health care: Critique from a Safety-II perspective.
Safety Science, v. 99, p. 115-121. nov. 2017.
WOLTJER, Rogier; PINSKA-CHAUVIN, Ella; LAURSEN, Tom; JOSEFSSON, Billy. Towards understanding work-as-done in air traffic
management safety assessment and design. Reliability Engineering And System Safety, v. 141, n. 1, p. 115-130. mar. 2015.
MARTINS, Jéssica Barros; CARIM, Guido; SAURIN, Tarcisio Abreu; COSTELLA, Marcelo Fabiano. Integrating Safety-I and Safety-II:
learning from failure and success in construction sites. Safety Science, v. 148, p. 105672, abr. 2022.